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How 1111bid Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use your account, make a deposit via bKash, Nagad or Rocket, or contact our support team.

Account data we collectbKash, Nagad, Rocket payment dataYour right to access and deleteCookie and device dataHow to contact us about your data
1111bid How 1111bid Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption across every page and every transaction. Your account login uses a one-time password sent to your registered mobile number, which means no one can access your account from a new device without your phone in hand. We do not sell your personal data to third parties for marketing. Cookie data is used internally — for session continuity so your lobby state saves between a mobile browser session and a return visit, and for analytics that help us understand which sections of the platform are used most.

SSL on Every Transaction

Every deposit and withdrawal request — whether via bKash, Nagad or Rocket — travels over an encrypted connection. Your transaction details are never sent in plain text.

Mobile OTP Account Access

Your account is protected by a one-time password sent to your registered number. New device logins require OTP confirmation before any account action is allowed.

Cookie and Session Data

We use session cookies to keep you logged in across a mobile browser reload and to save your lobby position. You can clear cookies at any time in your browser settings without losing your account.

Data Retention and Deletion

We keep your data while your account is active and for a defined period after closure. Submit a deletion request through Account Settings and we will confirm when the process is complete.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to know what data we hold, ask for a correction, or request deletion of your account information, use one of the channels below. Our team handles data requests separately from general account queries, so mark your message clearly as a privacy or data request. We aim to respond within a reasonable period — complex requests involving payment records from bKash, Nagad or Rocket transactions may take a little longer to verify.

Live Chat Open the chat widget inside your account dashboard. State that your message is a data or privacy request so it reaches the right team quickly.
Email Support Send your data request to our support address listed in the account help section. Include your registered mobile number so we can locate your record.
Account Help Centre Log in and navigate to Account Settings, then select Privacy and Data. You can submit a formal data access or deletion request directly from that screen.

Privacy Policy — What You Need to Know

Real questions about how 1111bid handles your personal data — from what we collect at account creation to how you request a copy of your records or ask us to remove them. Eligibility to use the platform depends on local law and the regions we cover.

We collect your name, mobile number, and the wallet details you use — such as your bKash or Nagad number. We also log your device type and session activity for security.

No. We never store your mobile wallet PIN or any banking credential. Those stay inside your own wallet app. We only record the wallet number and the transaction reference.

Yes. Log in, go to Account Settings, and select Privacy and Data to submit a formal access request. You can also contact us via live chat or email with your registered mobile number.

We retain data for a defined period after account closure in line with our operating obligations. You can ask our support team for details specific to your account region and circumstances.

We do not sell your data. We share it only with payment processors like bKash, Nagad and Rocket to complete transactions, and with service partners bound by confidentiality obligations.

Go to Account Settings and select the Privacy and Data section, then submit a deletion request. Our team will confirm once the process is done and let you know the timeline.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.